Billing & Insurance


We accept the following insurance plans:

  • Aetna
  • AARP
  • All Blue Cross Blue Shield
  • Humana
  • Medicare
  • Medicaid
  • Prestige
  • Simply Better Health
  • Wellcare/Staywell
  • Tricare Standard
  • Tricare Prime
  • Tricare for Life
  • United Healthcare
  • VA


Your charges, payments and adjustments will be listed on our billing statement. You will receive an explanation of benefits from your insurance company which should correspond to our billing statement. We will bill non contracted insurance plans as a courtesy when you provide an insurance card. You are still financially responsible for your account and will receive a statement.

Your health plan mandates that you are financially responsible for payment of all co-pays, deductibles and noncovered services. Bay Urology is contractually obliged to collect them, please do not request that we adjust these from your account.

We make every effort to process your charges efficiently. In the event that an error does occur, please bring it to our attention as soon as possible by calling 850-818-0021.

Payment Policy

To maintain your account in good standing we ask that:

  • All charges are due and payable within 30 days of receipt of your statement.
  • Regardless of your insurance coverage, you are responsible for the timely resolution of your account balance.
  • If your claims are delayed, please stay in contact with us, and your insurance company to expedite processing.

For your convenience, we accept debit cards, all major credit cards, and cashier’s checks. No personal checks will be accepted. We discourage sending cash by mail.